Terms of Purchase

Last updated June 2018

BERLUTI SA in France (hereafter called "BERLUTI") markets BERLUTI articles.

BERLUTI, which strives to continually provide optimum satisfaction for its customers, decided to set up a distance selling network, using telephone and electronic means (Internet) for some of its products, in parallel to its chain of stores.

In order to guarantee an optimum level of service for its customers, BERLUTI decided to offer a selection of articles for distance sales, which can be viewed on its website www.berluti.com.

The system which has been set up, which requires positive action from the customer, conforms on all points with the requirements for distance sales stipulated in articles L. 111-1, L.112-1 and L. 221-1 and seq of the Consumer Code.

The use of the distance sale process described in these General Terms of Sale is reserved exclusively for consumers, within the meaning of the Preliminary Article of the Consumer Code, i.e. "any natural person who acts for purposes which are not within the scope of its commercial, industrial, craft, liberal or agricultural activity", acting exclusively on their own behalf and who are domiciled in Metropolitan France, Monaco, Italy, Spain, United-Kingdom, Belgium, Switzerland or Germany.

Article 1: Scope of Application

These General Terms of Sale apply to all sales of BERLUTI products which are either concluded through BERLUTI’s Customers Service - LVMH Customers Service 159, avenue Charles de Gaulle, 92521 Neuilly-sur-Seine, +33 (1) 47 20 01 77 for Metropolitan France (price of a local call) or +44 20 3901 2683 for other countries (non-surcharged call) or by email at contact@berluti.com, or via the e-commerce site www.berluti.com.

Telephone sales: any sale of BERLUTI products through BERLUTI Customers Service set up by BERLUTI is concluded subject to the resolutory condition of prior customer’s acceptance by phone of these General Terms of Sale.
Electronic sales (Internet): the customer states that he or she has read these General Terms of Sale. The customer will be asked to validate without restriction or reserve these General Terms of Sale at the time of the validation of his or her order. In accordance with the provisions of article 1127-1 of the Civil Code, these General Terms of Sale can be retained by any person visiting the www.berluti.com website, by a computer record and can be reproduced by printing. BERLUTI reserves the right to make any changes to its General Terms of Sale. However, the orders will be governed by these General Terms of Sale in force at the moment when the orders were made by the client. If, after the date these General Terms of Sale are deleted from the www.berluti.com website, an obsolete version of the General Terms of Sales would nevertheless remain accessible to the public via other websites or any other means than the www.berluti.com website or the Customer Service; they would not be valid against BERLUTI as for the orders made after the said deletion.

Article 2: Identification of the Offeror

BERLUTI SA, a public limited company with capital of €3,061,404.00 registered on the Paris Trade and Companies Register under the number 784 320 921 Registered Office : 120, rue du Faubourg Saint-Honoré 75008 PARIS VAT : FR 197 843 209 21

Telephone: + 33 (0)1 53 83 67 00

Email: contact@berluti.com

Article 3: Information on the Products

The information on all the BERLUTI products which may be sold on the website or through the Customer Services is available, with references, in all BERLUTI stores, as well as on the www.berluti.com website.

This information complies with the statutes and regulations in force notably articles L. 111-1 and L.112-1 of the Consumer Code and by the ministerial order of 3 December 1987 “on the information on prices provided to consumers".

Article 4: Methods of Ordering Articles

4.1 Orders by telephone

Orders are received by BERLUTI – LVMH Customer Services on +33 (1) 47 20 01 77 for Metropolitan France (price of a local call) or +44 20 3901 2683 for other countries (non-surcharged call) from Monday to Saturday from 9:00AM to 8:00 PM, except on bank holidays.

4.2 Orders over the Internet

Orders can be placed via the Internet on the e-commerce site www.berluti.com website. The customer pays the telecommunication costs of accessing the Internet and using the www.berluti.com website.

Customers can obtain additional information by contacting BERLUTI’s Customer Services by telephone.

The visuals of the BERLUTI products can be impaired depending on the quality of the equipment used by the customer to access and use the www.berluti.com site. In this case, BERLUTI cannot be held liable. The customer can still exercise his or her right of withdrawal in accordance with article 8 below.

In order to purchase a product, the customer must complete an order form containing certain compulsory fields, before BERLUTI can process the customer’s selection.

If there is a prolonged period of inactivity during the connection, the product selection made before this inactivity may no longer be guaranteed. The customer will then be asked to start his or her product selection again from the beginning.

All the important stages of the sale will be explained on the www.berluti.com website in accordance with article 1127-1 of the Civil Code.

In accordance with article 1127-1 of the Civil Code, before submitting the order, the Customer will be able to check the details of the order and the total price, and to correct any mistakes, before accepting the order by validating it. When the customer has submitted the order, BERLUTI will acknowledge receipt of it immediately by email.

Only shipped articles will be debited.

4.3 Refusal of order

BERLUTI will be able to refuse any abnormal order or one which is placed in bad faith or any order from a customer with whom there is a dispute concerning the payment of a previous order.

Article 5: Price of the Articles

The prices of the articles are inclusive of VAT. Unless expressly stipulated during the order made on the www.berluti.com website or by telephone to Customer Services, the costs of delivery are paid by the customer.

Please note that the tax refund service is not available for remote purchases.

The customer will be informed of the price, inclusive of VAT, of each article which the Customer wishes to acquire as well as the associated shipment costs (if they are not paid for by BERLUTI) during the customer's call to BERLUTI's Customers Service or the visit to the www.berluti.com website.

In accordance with article L.221-13 of the consumer code, the customer will receive written confirmation of the contract including the price paid (detailing the price of the articles and the shipment costs which may have been borne by the customer), as well as all the information required by article L.221-5 of the french consumer code.

Article 6: Terms of Payment

Payments of the customer’s purchases can be made by bank card (bank cards accepted are: "CB" network cards (Visa, Eurocard/Mastercard, American Express), or by Paypal.

If payment is made by bank card, the customer’s bank card is debited when the order is shipped.

Please note that the tax refund service is not available for remote purchases.

The customer confirms that he or she is the holder of the bank card to the Customer Services when placing an order by telephone, or via the Internet and that the name on the bankcard is his or her name. The customer then communicates the number and expiration date of the bankcard, and the visual cryptogram numbers on the back (or front) of the card either over the telephone or via a secure environment on the Internet.

Internet payments are controlled online with the banks involved by the CYBERSOURCE system. CYBERSOURCE is a company located in the United States which stores and processes the data for each order, including bank card details, in a secure environment. The transfer of the customer’s personal data to CYBERSOURCE has been authorised by the French Data Protection Authority (CNIL) and is governed by the standard contractual clauses established by the European Commission.

BERLUTI also combats internet fraud using a CYBERSOURCE fraud management solution, which assesses risks and prevent fraudulent payment for purchases on this website. The data collected is exclusively intended for the people who are assigned to combating fraud inside BERLUTI. This processing has also been authorised by the French Data Protection Authority (CNIL).

For more information about the processing of personal data by BERLUTI, please refer to BERLUTI "Privacy Policy".

If it was impossible to debit the sums owed by the customer for any reason whatsoever (opposition, refusal by the issuing centre etc.) the sale made by telephone would be immediately rescinded and the purchasing process over the Internet cancelled.

Article 7: Terms of Delivery

Subject to the provisions of the paragraph below and paragraph 7 a concerning ‘In-store delivery’, deliveries of articles can only be made in in France, Monaco, Italy, Spain, United-Kingdom, Belgium, Switzerland, Germany or in the United States.

For logisticals reasons, the customer is informed that the delivery of exotic items is not allowed in Switzerland and Monaco.

The customer can also opt to have the articles delivered to a physical person chosen by the customer whose permanent address is also located in Metropolitan France, Monaco, Italy, Spain, United-Kingdom, Belgium, Switzerland, Germany or in the United States.

No deliveries can be made to hotels, pickup locations or post-boxes. The articles will be delivered after the payment of the order has been recorded.

In accordance with the provisions of the Consumer Code, the articles ordered will be delivered inside the deadlines given by BERLUTI, and if no deadlines are given, within 30 days at the latest from the order, subject to complete payment of the price.

The costs of standard deliveries (within a period of 3 to 4 working days) are paid by BERLUTI.

If the customer opts for a specific delivery period e.g.: express delivery, the customer may have to pay additional costs, and he or she will be informed of them before the order confirmation stage.

Express delivery (delivery within a period of 1 and 2 working days) will not be available for orders which include a product in the “polish” category or a personalized product.

Orders including a bespoke product - notably the patina service - are covered by the special sales terms shown at the end of this document.

If the parcel’s external appearance is not perfect on delivery the customer must open it in the presence of the carrier to check the condition of the article. If the article is damaged, the customer must precisely detail the damage on the return slip. The provisions of article 11 below will continue to apply.

Article 7bis: Delivery to a Berluti Store

The customer can choose the “In-store delivery” option when placing the order from amongst the BERLUTI stores from the same country he was delivered. In-store delivery is available to the customer irrespective of the amount of the customer’s order.

The customer’s purchase(s) will be ready for collection in the selected store within the deadlines given by BERLUTI, and if no deadlines are given, within 30 days at the latest from the validation of the order, subject to full payment of the price.

The customer will be informed by email or by phone when the article is ready for collection at the store selected by the customer. The customer then has a period of 30 days in which to come and withdraw the article from the store.

The customer will be asked to present the invoice and a valid identity document with a photo when withdrawing the article from the store. The customer’s identity will be checked and a copy of the customer’s identity document may be taken, which the customer, by selecting this method of delivery, expressly agrees to. The store also reserves right to check the payment card used to pay for the customer’s order. The purchased article will then be handed to the customer against the signature of a confirmation of delivery.

Please note that the tax refund service is not available in stores for remote purchases made on the websitewww.berluti.com.

The customer can also nominate a substitute person to collect the article on his or her behalf under the terms of this article. The person designated by the customer will be asked to produce (i) his or her own identity document, (ii) the identity document of the customer for whom the person is withdrawing the article, (iii) a letter signed by the customer authorising this person to withdraw the article on the customer’s name and behalf as well as the (iv) email received by the customer informing the customer that the article is ready to be collected in the store. The store can take copies of all these documents to guarantee security for the customer and to prevent any fraudulent use of the customer’s identity and/or means of payment. The customer shall inform any person he or she designates of (i) the 30 calendar day period for collecting the article in the store, (ii) the documents which the person will be asked to produce to withdraw the article and (iii) this service necessitates processing this person’s personal data in accordance with article 12 of the General Terms of Sale.

The sale will be automatically rescinded 30 calendar days after BERLUTI sends the customer the message that the article is available to be collected at the store. The customer will then be reimbursed the price of the order.

Article 8: The Right to Withdraw from the Contract and Return of Articles

The customer has a right to withdraw from the contract according to article L.221-18 and following of the Consumer Code under optimum conditions.

All purchases made on the site after November 1st can be exchanged or returned for a refund until January 31st, 2021

The customer therefore has a maximum of fourteen (14) days to exercise his or her right to withdraw, without having to justify this decision, after:

the customer, or a third party other than the carrier and designated by the customer, physically took possession of the article; or
in case of a contract for several goods ordered by a single order and if the goods are delivered separately, after the customer or a third party other than the carrier and designated by the customer, has physically took possession of the last good.

In accordance with article L.221-28 of the Consumer Code, the right to withdraw cannot notably be exercised for orders which concern:

The supply of goods made to the customer’s specifications or which have been clearly personalised;
Goods which have been unsealed by the consumer and which cannot be returned due to hygiene or health protection reasons.

The customer must use the withdrawal form at the bottom of these General Terms of Sale or any other unequivocal declaration for notifying the decision to withdraw before the expiry of the withdrawal period and send it to BERLUTI - Customers Service, LVMH customers services 29 rue des Pyramides, 75001 Paris, or by email to contact@berluti.com, or via the form "Contact us by e-mail" available on the website www.berluti.com.

The customer can choose between one of the following methods in order to return the articles received:

Either a free collection service from an address chosen by the customer in the same country it was delivered to. The customer must contact BERLUTI – LVMH Customer Services 29 rue des Pyramides, 75001 Paris on +33 (1) 47 20 01 77 for Metropolitan France (price of a local call) or +44 20 3901 2683 for other countries (non-surcharged call) within the above-mentioned fourteen (14) day time limit from notification by the customer of the exercise of his or her right of withdrawal, to fix an appointment (date and time slot) for BERLUTI to collect the article(s). BERLUTI’s Quality Department will examine the returned articles beforehand. The customer will be notified of the refund, or the reasons for refusing the refund and the conditions for returning the articles by Customer Services within a period of 10 working days from the time of removal of the products and in any case, within a maximum period of 14 days from the notification by the customer of the exercise of his or her right of withdrawal.
Or return the article to the store: the customer can drop the article off in one of the BERLUTI stores offering this service in the same country it was delivered to, and listed on the website. No refund or exchange will be made in the store. The article will be examined by BERLUTI’s Quality Department and the customer will be informed of the refund, or the reasons for refusing the refund by email or by Customer Services within 14 days from the date on which it is informed of the customer’s decision to withdraw. This refund may be deferred until recovery of the goods or until the customer has provided proof of the shipment of the goods, the considered date being the earlier.

The sums paid by the customer will be refunded using the payment method used for the article(s) by crediting the customer’s bank account for the bankcard used for the payment or by Paypal to the customer’s bank account. In accordance with article L.221-24 of the Consumer Code, the additional costs paid by the customer for a specific method of delivery expressly chosen by the customer will not be refunded (e.g. express delivery).

Furthermore the right of withdrawal concerning a gift exclusively applies to the customer and cannot be exercised by the recipient of the gift in anyway.

The customer must always return the articles delivered in their original packaging, complete (boxes, accessories, protection, labels, booklets etc.) and accompanied by the return voucher. Articles which are returned incomplete, spoiled, damage, deteriorated, dirty or in any other condition which reasonably suggests that they have been used or worn will not be reimbursed or exchanged and will be returned to the customers. Your liability is only incurred for the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the good .For example the soles of shoes must also be intact and it is therefore highly recommended to try out BERLUTI shoes on a carpet or a rug.

Article 9: No Exchanges

Apart from the right of withdrawal provided for in article 8 above, the customer is informed that BERLUTI does not exchange articles.

Article 10: Conformity - Guarantee - After Sales Service

The customer must check that the articles which are delivered correspond to the order. If the articles delivered do not correspond to the customer’s order, the customer must immediately inform BERLUTI’s Customer Services mail at client@jp.berluti.com.

BERLUTI remains liable for lack of conformity of the good object of the contract and hidden defects of the good sold under the conditions of articles 570 of the Civil Code.

When acting as a legal warranty of conformity, the customer:

has a period of 1 year from the delivery of the good to act;
may choose between repairing or replacing the good, subject to the cost conditions laid down in article 570 of the Civil Code
is exempt from proof of the lack of conformity of the good during the 12 months following the delivery of the good

The legal warranty of conformity applies irrespective of the commercial warranty granted.

The customer may decide to implement the warranty against the hidden defects of the sold good within the meaning of article 570 of the Civil Code, in iwhich case he or she may choose between the cancellation of the sale, or the reduction of the sale price.

Commercial warranty

Apart from the commercial warranty, BERLUTI remains bound by the legal warranty of conformity and that relating to defects of the good sold under the conditions laid down.

Article L.217-4 of the Consumer Code: ‘The seller delivers a good which conforms to the contract and is liable for the defects of conformity existing on delivery. The seller is also liable for defects of conformity resulting from packaging, assembly and installation instructions when the seller is responsible for them under the contract or they were written under his liability..’

“In order to conform to the contract the good must:

1° be fit for the use normally expected of a similar good and if necessary:

match the description given by the seller and possess the qualities which the seller presented to the purchaser in the form of a sample or model;
possess the qualities which a purchaser can legitimately expect with respect to the public declarations made by the seller, by the producer or by its representative especially in advertising or labelling;

2° Or have characteristics which have been agreed by the parties or be fit for any specific use sought by the purchaser, which the seller has been informed of and agreed».

“The action for non-conformity is barred 1 year after the good is delivered.."

"Where the buyer asks the seller, during the course of the commercial warranty granted to him at the time of the acquisition or repair of tangible property, a refurbishment covered by the warranty, any period of immobilization of at least seven days shall be added to the warranty's still remaining term.

This period shall run from the buyer's request to intervene or the making available for repair of the good in question, if such availability is subsequent to the request for intervention.”

Article 570 of the Civil Code, first subparagraph::

“The purchaser must bring the action for hidden defects within 1 year of the discovery of the defect.”

After-Sale Service

BERLUTI proposes an after sales service for its products. The Customer can contact the Customer Services by mail at client@jp.berluti.com or go to one of BERLUTI’s stores to obtain more information on this service.

Free First Patina

For all products purchased in Venezia leather, the free first patina has a one year validity after the purchase date (except when not stated in the product description).

Article 11: Complaints - Information

Customers must contact BERLUTI’s Customer Services (LVMH Customer Services 29 rue des Pyramides, 75001 Paris) by phone : +33 (1) 47 20 01 77 for Metropolitan France (price of a local call), or +44 20 3901 2683 for other countries (non-surcharged call), or on the website using the “contact us”, form by stating the order number, if required, concerning any information complaint or question relating to the BERLUTI’s terms for distance sales or the articles themselves.

Please note that the tax refund service is not available for remote purchases.

Article 12: Electronic Files - Protection of Privacy

The BERLUTI companies collect and process their customers’ personal data as part of their management and follow up of orders placed with the Customer Services or on its website www.berluti.com. You can obtain the name and address of the processing entity in your jurisdiction by visiting our website berluti.com or by sending an email to contact@berluti.com. This data is intended for BERLUTI’s staff whose functions permit them to know this information and authorised third parties, to process and follow up the customer’s demands or orders, to serve the customer, and to prevent any fraudulent use of the customer’s means of payment or identity.

BERLUTI’s stores verify the card which is used for the payment and the customer’s ID document during the “instore delivery service” or when the article ordered online by the customer is collected from the store. A photocopy of the customer’s ID document and the ID document of the person instructed by the customer will be made in the store to ensure security for the customer and to prevent any fraudulent use of the customer’s means of payment and/or identity.

In accordance with the data protection laws (Data Protection Act mentioned above, EU Data Protection Regulation dated 27 April 2016 and any implementation national law), any person whose data is processed is entitled to oppose, for justifiable reasons, and has a right to access and to rectify and to limit and delete the data concerning them which are no longer relevant, a right to data portability, a right to object at any time to the use of the data for commercial purposes, as well as a right to communicate instructions concerning the fate of his or her data after death. These rights can be exercised in accordance with the terms of the “Confidentiality Policy” of this website available at the below address.

When creating or consulting their Internet accounts, customers can opt to receive BERLUTI’s offers or be informed of promotions, especially by email. If a customer wishes to stop receiving offers, the customer can unsubscribe by clicking the dedicated link in the email, or by modifying his or her account on the www.berluti.com website.

We take the protection and security of our information systems very seriously. Tools have been created to enable us to detect any security vulnerabilities. These tools may necessitate our security teams having occasional access to personal data. These data will be collected and processed exclusively for managing these vulnerabilities in compliance with the legislation which applies to the protection of personal data

For further information concerning the processing of personal data by BERLUTI, including the recipients of the data, the conditions of transfer, the retention duration of the data, etc. please refer to the BERLUTI Privacy Policy.

Article 13: Intellectual Property Rights

The ‘BERLUTI’ trademark and all the trademarks whether figurative or not and in general all other trademarks, illustrations, images and logotypes appearing on BERLUTI articles, their accessories or their packaging whether registered or not, are and will remain BERLUTI’s exclusive property. Any total or partial reproduction, modification or use of these trademarks, illustrations, images and logotypes on any medium whatsoever without BERLUTI’s prior express agreement is strictly prohibited. The same also applies for any combination or conjunction with any other trademark, symbol, and logotype and in general any distinctive sign intended to form a composite logo. The same will also apply to all copyright, designs and drawings, and patents which are BERLUTI’s property.

Article 14: Force Majeure

BERLUTI’s performance of all or part of its obligations will be suspended if a fortuitous event or a force majeure within the meaning of article 1218 of the Civil Code occurs which interfered with or delayed the performance. BERLUTI will inform the customer of a fortuitous event or force majeure within seven (7) days of its occurrence. If this suspension lasts more than fifteen (15) days the customer can terminate the order in progress and will receive a refund within 10 days from the termination.

Article 15: Disputes - Governing Law

These General Terms of Sale are subject to Japanese law. In the event of a difficulty concerning the order or the delivery of products, the customer will be able to seek an out-of-court settlement before any legal action is taken, in particular with the assistance of a Consumers’ Agency or any other adviser chosen by the customer, or to have recourse to any other alternative method for settling disputes. Any dispute which may arise from the interpretation or performance of the General Terms of Sale and its consequences will be for the exclusive jurisdiction of the Tokyo district courts.

The consumer can especially initiate the mediation process via the online dispute settlement platform developed and managed by the European Commission.

Article 16: Waste Sorting

Our shoes and ready to wear articles can be the subject of waste sorting instructions: please refer to www.lafibredutri.fr for more information on instructions for textiles and shoes. You will also find the location of the nearest collection point.
Our packaging can also be the subject of waste sorting instructions: www.consignesdetri.fr

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract).

For the attention of BERLUTI - Customer Services, LVMH Customer Services 29 rue des Pyramides, 75001 Paris, or by email to the address contact@berluti.com, or using the “Contact us by email” accessible on the www.berluti.com website

Withdrawal form

I/We [Delete as appropriate] hereby notify my/our [Delete as appropriate] intention to withdraw from the contract concerning the sale of the good below/ the services [Delete as appropriate]
Good ____________________ [reference]__________
Ordered the [Delete as appropriate]/received the [Delete as appropriate] : ______________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for a hard copy of this form)

Article 17: Special Terms of Sale for Personalised Articles

BERLUTI can propose personalised offers on order for certain products. The customer can have access to this offer : (i) by clicking on the menu “Personalisation” and then on ‘Personalize your product”, (ii) by clicking on the brush tool displayed at the upper right corner of the product visual on category pages, (iii) or by clicking on “Personalize” on product pages.

The Special Terms of Distance Sales for these products are set out below. All the provisions of the General Terms of Sale above which are not modified by the Special Terms continue to apply.

Article 1: Order Procedure

As an exception to article 4 of the General Terms above:

Orders for personalised articles can only be placed via the www.berluti.com website and no orders can be placed by telephone to the Customer Service. The customer is informed that the design selections on the website will only be recorded for the duration of the session. If the customer suspends the session before finalising the order, he or she will be asked to log on again for a new session and to start the design choices again from the beginning.

Once the order has been validated by the customer on the website, the customer’s bank details are taken, but the amount of the order will only be debited when the items are dispatched. The customer then receives an email confirming the shipment of the articles.

Article 2: Delivery

As an exception to article 7 of the General Terms above:

the personalised articles will be delivered within twelve (12) weeks from the day after the order, at the latest, subject to the full payment of the price.
The customer is informed that no partial delivery will be done by BERLUTI. If the customer wishes to order a personalized item along with a non-personalized one, both items will be shipped together within the next twelve (12) weeks at the latest.

Article 3: Returning and exchanging personalised articles

Because of their clearly personalised and/or made on request nature, the articles referred to in these Special Conditions cannot be refunded or exchanged. Consequently article 8 of the General terms above does not apply to these personalised and/or made on request articles. However the customer continues to benefit from the guarantees in article 10 of the General Terms above.

Privacy Policy

Last updated: 11th May 2026

This Privacy Policy, (hereinafter the "Policy"), details what personal data is collected and how it is processed by Berluti or one of its affiliated entities (hereinafter "Berluti" or "we") when you visit the website www.berluti.com (hereinafter "the Site"), or any other website operated by Berluti (hereinafter collectively "the Sites"), as well as when you visit one of our stores.

Berluti places particular importance on protecting the privacy and confidentiality of the information you provide to us. In this regard, this Policy has been developed in a spirit of transparency, in order to set out the rules and practices we apply with respect to the personal data you communicate to us or share with us through the various touchpoints used in the course of our interactions.

"Personal Data" means any information that allows you to be identified, either directly (such as your name) or indirectly (for example, by means of a unique customer number).

By providing us with your Personal Data, you are informed of the terms under which it is used, analysed and, where applicable, disclosed to third parties, including where such disclosure is subject to your consent, in accordance with applicable regulations and the purposes described herein.

This Policy also describes your rights under the General Data Protection Regulation (hereinafter "GDPR") and any other applicable personal data protection regulations (hereinafter "Applicable Regulations").

We therefore invite you to read this Policy carefully.

Berluti products may be resold in stores or on certain websites operated by independent distributors. This Policy does not apply to such distributors, nor to the websites or mobile applications they operate. To find out how they process their customers' information, we invite you to consult their respective privacy policies.

1. Who is the data controller?

Berluti, a French public limited company with its registered office located at 120 rue du Faubourg Saint-Honoré, 75008 Paris, France, together with its affiliated entities, depending on the store or Sites you visit, processes your Personal Data as a data controller.

2. What are the contact details of the Data Protection Officer (DPO)?

For any questions relating to the collection and/or processing of your Personal Data by Berluti, you may contact our Data Protection Officer ("DPO") at the following address: privacy@berluti.com.

3. What data may we collect about you?

The Personal Data we may collect and process about you includes, but is not limited to:

- Identification data: surname, first name;

- Contact data: email address, telephone number, postal address, other contact details;

- Demographic data: gender, date of birth;

- Data relating to your preferences and habits: in particular with regard to clothing and the use of our services;

- Data relating to your personal characteristics: size and style;

- Purchase data: made in store or online;

- Data relating to your browsing and online interactions: in particular on our Sites or our social media pages;

- Connection data relating to the device used: including your IP address, device location, browser type, etc.;

- Content and information you choose to share with us or make public: including through product reviews, posts on our social media pages, or exchanges via our chat tool;

- Service-related data: product repairs and requests submitted to our customer service team;

- Payment data;

- Data relating to your reviews, returns and evaluations of Berluti services;

- CCTV footage.

4. How do we collect or receive your Personal Data?

Depending on the nature of our interactions, your Personal Data may be collected directly from you or indirectly, including when you create and manage your account, subscribe to our newsletter, make purchases, participate in satisfaction surveys or events, submit user-generated content, use our Sites, or in the context of requests submitted to our teams.

Your Personal Data may also be collected through various touchpoints, including your exchanges with our online advisors (chat) or in-store staff, your interactions with our customer service team, the use of forms, or your activity on our social media pages.

In our stores or at events we organise, we may collect additional Personal Data under the conditions and for the purposes specifically notified to you on such occasions.

Finally, we may also collect information you provide to us about other individuals (including their surname, first name, email address and delivery address), for example when you decide to purchase and send products to someone. In such cases, you confirm to us that the people concerned have already been informed that you are sharing Personal Data about them with us, as well as the content of this Policy. We use such information solely to fulfil your requests and will not send commercial communications to your contacts unless they choose to receive communications from us.

5. For what purposes and on what legal bases do we process your Personal Data?

We only process your Personal Data where we have a legal basis and a clearly identified purpose for doing so.

Purpose of processing	Legal basis
Management of the commercial relationship and our interactions
To enable you to create a customer account on our Sites and/or in store.	Performance of pre-contractual measures necessary for the conclusion of a contract.
To manage your orders and purchases made in store or remotely (on our Sites, by phone or by email) and your personalised orders, including: • their execution, delivery and tracking, • the implementation of the warranty applicable to each purchase.	Performance of a contract.
To manage the invoicing and payment of your transactions in store and online.	Performance of a contract.
To respond to your requests submitted to our customer service team by phone, email and/or via the "Contact Us" form available on our Sites.	Depending on the nature of your request: • Performance of a contract • Our legitimate interest in responding to your requests to ensure your satisfaction and maintain our relationship.
When you contact a store by phone or email (e.g. product enquiry, reservation request, etc.).	Depending on the nature of your request: • Performance of pre-contractual measures necessary for the conclusion of a contract • Our legitimate interest in responding to your requests to ensure your satisfaction and maintain our relationship.
To manage our repair services if you send or bring your Berluti product to one of our stores for repair.	Performance of a contract.
To ensure transaction security, prevent fraud and/or payment incidents.	Compliance with a legal obligation. It is also in our legitimate interest to ensure the security of our transactions and to guard against fraud.
To manage tax-free purchases in our stores for eligible transactions and customers.	Performance of a contract.
To ensure the operation and security of the Sites, personalise their content, measure their audience and performance, and store your preferences and certain browsing data in order to optimise your user experience.	Your consent where required. It is also in our legitimate interest to ensure the security of the Sites (see our Cookie Policy) and to offer a better user experience.
Management of our communications
To send you information about our offers, products and services, news and events.	Your consent.
To organise exclusive events.	Your consent.
To manage our social media pages (interactions, content moderation, statistics).	It is in our legitimate interest to manage our social media presence and our brand.
To share your data with the LVMH Group, in accordance with Section 9, to enable a better analysis of your habits and preferences based on your purchase data in order to receive personalised recommendations and offers.	Your consent.
Analytics, statistics and improvement of our services
To carry out segmentation, marketing analysis, clienteling activities and, where applicable, profiling, based on your interactions (in-store visits and browsing on our Sites), in order to send you personalised communications and content, and to manage a tailored relationship programme.	Your consent, where required. It is also in our legitimate interest to better understand our customers and to contact them more effectively.
To manage our customer satisfaction surveys and responses to reviews.	It is in our legitimate interest to improve our products and services.
To carry out statistical, behavioural and commercial analyses, in particular based on transactions, for internal management and improvement purposes (including commercial performance, stock management, optimisation of the product offering and customer journeys, and measurement of the effectiveness of commercial and marketing activities). These analyses are carried out primarily for internal purposes and are not intended to send personalised commercial communications.	It is in our legitimate interest to analyse and improve our business, our product and service offering, and the effectiveness of our commercial and marketing activities.
Protection of our interests, management of disputes and compliance with our legal obligations
To verify compliance with legal limits on cash payments in accordance with our legal obligations in relation to anti-money laundering and counter-terrorism financing. In certain cases, this may include verifying your identity upon presentation of an official identity document.	Compliance with a legal obligation.
To ensure the safety of the people and property through CCTV installations in stores.	It is in our legitimate interest to ensure the safety of our visitors and employees as well as of our property and premises.
To comply with our legal obligations in accordance with applicable legislation.	Compliance with a legal obligation.
To ensure the defence of our rights and the management of disputes.	It is in our legitimate interest to safeguard our rights and interests.
To process your requests relating to the exercise of your data protection rights.	Compliance with a legal obligation.

In the context of your relationship with Berluti, certain information is necessary to process your requests, manage your purchases or provide you with the products and services offered. This mandatory data is marked with an asterisk on our forms, both online and in-store.

The provision of this information may be required for the performance of a contract, to condition its conclusion or to meet legal obligations to which Berluti is subject. Failure to provide this data may result in us not being able to comply with your request or provide you with the relevant products and services.

The other information on the various forms is optional and only allows us to get to know you better in order to meet your expectations more accurately, and to be able to send you, if you agree, information about new Berluti collections, private sales, events, etc.

6. How long do we retain your Personal Data?

Personal Data is retained for a period not exceeding that necessary to achieve the purposes for which it was collected. It is not kept in a form that allows you to be identified beyond what is reasonably necessary for those purposes, and in any event not beyond the applicable statutory limitation periods. Your Personal Data will be retained for:

• 3 years from your last interaction with us if you are a prospect, meaning you have not made any purchase but are interested in Berluti; or

• 10 years from your last purchase or last service performed, if you are a customer.

In certain specific cases, your Personal Data will be retained for a shorter period of time. For example, footage collected in stores by CCTV systems is retained for one month. In addition, information relating to payment information will be stored securely for the period necessary to confirm your order and process payment, and will then be immediately deleted. In the event of a payment default, your Personal Data will be retained for the entire duration of the management of the incident.

7. Who are the recipients of your Personal Data?

Your Personal Data will remain confidential and will not be disclosed or made available to third parties, except in the cases referred to in this Policy.

Your Personal Data is therefore accessible only to members of Berluti staff and/or its affiliated entities who have a need to know it in the course of their duties within Berluti. Access controls are in place to limit and manage such access.

Your Personal Data may also be transferred and/or made accessible to third parties, including:

- Our service providers or business partners engaged to fulfil the purposes described in this Policy, and in particular:

o Third parties who assist us with Customer Service, o Payment service providers and credit analysts,

o Fraud detection and prevention service providers,

o Cross-border e-commerce service providers. In this regard, please note that if your delivery address is located outside France, Belgium, Spain, Italy, Monaco, Germany, Switzerland, the United States or Japan, the company Global-e will handle the sale of Berluti products on our Sites and will therefore process your data as a data controller in accordance with its personal data protection policy accessible here and on the Global-e payment page.

o Technical service providers and technology service providers (e.g. hosting and maintenance of the IT solutions used by Berluti), o Logistics, transport and delivery service providers,

o Advertising, marketing, digital communications and social media agencies,

o Service providers who assist us in the organisation of our events.

- Within the LVMH Group, subject to your consent and under the conditions described in Section 9 of this Policy;

- Any actual or potential acquirer, assignee or successor, actual or potential, in the context of a restructuring, acquisition or merger involving our company, including during the negotiation phase,

- Any authority, jurisdiction or other third party where required by law, regulation or court order, or where necessary to protect or defend our rights.

8. Do we transfer data outside the European Union?

Your Personal Data is processed by Berluti in France. However, Berluti has affiliated entities and may engage service providers located outside the European Economic Area (hereinafter "EEA").

Any transfer of your Personal Data outside the EEA is carried out subject to the implementation of the appropriate safeguards, in particular contractual safeguards, or compliance with other requirements set out in the Applicable Regulations.

To obtain information about transfers, including how they are governed, please contact our DPO at privacy@berluti.com.

9. Under what conditions may your Personal Data be shared with the LVMH Group?

9.1. What is the context of the processing?

Berluti is part of the LVMH Group, which comprises numerous exceptional Maisons offering high-quality products and services across all sectors: Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewellery, Wines & Spirits, Selective Retailing, and Other Activities. The list of all LVMH Group Maisons is available at https://www.lvmh.com.

9.2. What is the purpose of the processing?

If you are a customer of our Maison, you may also be a customer of other LVMH Group Maisons.

Accordingly, obtaining information related to your product category preferences and purchasing behaviour from other LVMH Group Maisons may help us improve our existing marketing and profiling activities.

Our aim is to continuously enhance your customer experience by offering you personalised offers and services as well as personalised communications that are more in line with your expectations. This is based on a better knowledge of your preferences and interests.

The processing of your Personal Data for the purpose described above does not involve profiling or automated decision-making that may result in legal consequences or a significant impact on you. In addition, we do not use sensitive Personal Data in this context.

9.3. How does the processing work?

To achieve this objective, data relating to your product preferences, purchasing behaviour and purchases made during the past 3 years will, subject to your express prior consent, be transmitted to the Group LVMH, our parent company acting as a data processor, in a pseudonymised form (meaning that neither your name nor your contact details will be transmitted).

All data relating to your product preferences, purchasing behaviour and purchases made within our Maison and within other LVMH Group Maisons, to which you have also given your consent (the "Authorised Maisons"), will be reconciled. Based on this analysis, Berluti and the other Authorised Maisons, each acting as independent data controllers, will receive additional information from LVMH Group about your purchasing habits and preferences (without, however, knowing in which other Maison(s) you have made those purchases).

No data will be shared with other LVMH Group Maisons to which you are neither a prospect nor a customer and/or to which you have not given your consent.

Furthermore, to carry out the data reconciliation, we use, as a data controller, artificial intelligence algorithms provided and operated by LVMH Group, acting as a data processor.

These algorithms are regularly trained to maintain their accuracy and to prevent bias. This training activity is carried out using pseudonymised data relating to product preferences, purchasing behaviour and purchases of all our customers and prospects. This processing activity is based on our legitimate interest.

This data is also used to produce statistical reports aimed at assessing the relevance of our marketing and profiling activities, based on our legitimate interest.

These reports are provided in the form of aggregated data.

9.4. Note regarding your rights in relation to this processing

You may withdraw your consent to the cross-referencing and sharing of your data at any time.

We draw your attention to the fact that the withdrawal of your consent to this processing will apply only to the consent given to Berluti. Accordingly, consent given to another Maison separately will not be affected, unless you exercise your right directly with that Maison.

You may also object at any time to AI training and data analyses.

10. What are your rights?

In accordance with the Applicable Regulations, you have the rights set out below.

Right to withdraw consent

You have the right to withdraw your consent at any time and without justification where the processing of your Personal Data is based on your consent, without affecting the lawfulness of the processing carried out prior to its withdrawal.

Right of access

You have the right to obtain confirmation that we are processing your Personal Data and, where applicable, to access or receive a copy of it, as well as to obtain any relevant information about how it is processed.

Right of rectification

You have the right to ask us to rectify or complete any Personal Data concerning you that is inaccurate or incomplete.

Right to erasure

You have the right to obtain the erasure of your Personal Data under certain conditions.

This right can only be exercised in specific cases: (a) if you withdraw your consent to processing based on that legal basis; (b) if you object to the processing; (c) if your data has been processed unlawfully; (d) if your data is no longer necessary for the purposes for which it was collected; (e) if your data must be erased in order to comply with a legal obligation to which we are subject. However, we are not required to comply with such a request, in particular where the processing is necessary for compliance with a legal obligation to which we are subject, or for the establishment, exercise or defence of legal claims.

Right to restriction of processing

You have the right to request that we restrict the processing of your data, meaning that we keep retaining it but we do not use it, under certain conditions.

In practice, if you contest the accuracy of the data we are using, or if you object to your data being processed, the law allows us to carry out a verification or examination of your request. During this period, you may ask us to freeze the use of your data. Conversely, you may directly request the restriction of processing of certain data where we intend to erase it. This will enable you to retain the data, for example in order to exercise a right. We may, however, continue to use your Personal Data where you have given us your consent, or where it is necessary for the establishment, exercise or defence of our legal rights, or for the protection of the rights of another person.

Right to data portability

You have the right to require, under certain conditions, that we transmit your Personal Data to you in a structured, commonly used and machine-readable format, or that we transmit it to another data controller of your choice.

This right can only be exercised where the processing of your Personal Data is based on your consent or on a contract, and is carried out by automated means.

Right to post-mortem directives (applicable in France)

You have the right to establish general or specific directives as to how you want us to retain, delete and/or disclose your Personal Data after your death.

A person of your choice may be designated to carry out these directives. In the absence of such directives, your heirs will nonetheless be able to exercise certain rights. This right is applicable in France and in any other EU country where mandatory local provisions provide for it.

Right to object

You also have the right to object to the processing of your Personal Data on grounds relating to your particular personal situation, where such processing is based on our legitimate interest. If you object, we must cease such processing, unless we can demonstrate that there are compelling legitimate grounds for continuing to process your data that override your interests, rights and freedoms, or that it is necessary for the establishment, exercise or defence of legal claims.

How can you exercise your rights?

These rights may be exercised at any time:

• By sending an email to our Data Protection Officer at contact@berluti.com; or

• By sending a letter to:

Berluti Personal Data Protection

120 rue du Faubourg Saint Honoré

75008 Paris France

You also have the right to contact any competent supervisory authority, such as that of the Member State of your habitual residence or place of work, for any complaint the way in which Berluti collects and processes your Personal Data. In France, the competent supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL). You may contact it by post at 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX07, or directly on its website here.

11. Amendments to our Policy

Berluti may amend its Policy from time to time. We will ensure that you are informed of such amendments either by a specific notice on our Sites, or by a personalised notification, including as part of our newsletter mailings.

Terms of Use

Last Update June 2018

TERMS OF USE OF THE WEBSITE AND LEGAL INFORMATION

The Website’s Publisher:

This website www.berluti.com (the ‘Website’) is published by BERLUTI SA, a public limited company with capital of €3,976,020.00, registered on the Paris Trade and Companies Register under the number 784 320 921. Registered office: 120, rue du Faubourg Saint-Honoré 75008 PARIS
VAT: FR 197 843 209 21
To contact us:
BERLUTI – LVMH Client services
Tel.: +33 1 47 20 01 77
Email: contact@berluti.com

Publication Director of the Website: Mr. ANTOINE ARNAULT

Hosting Service: SALESFORCE COMMERCE CLOUD

BERLUTI informs the user that BERLUTI products are sold exclusively through BERLUTI brand stores and approved distributors worldwide and on the e-commerce section of the Website, which is only accessible from certain countries which are listed on the Website.

Any purchase outside these sales outlets will be at the purchaser’s own risks, especially concerning the authenticity of the said products.

The access to the Website and the use of its content is subject to the terms of use described below (the “Terms of Use”). The user’s access to and browsing on the Website constitutes an unreserved acceptance by the user of all the provisions below.

The Website’s users are informed that BERLUTI may have to modify the Terms of Use of the Website. Any change or modification will come into force as soon as the modifications are published on the Website. The use of the Website during or after the effective date of the modifications and/or updates automatically entails the user’s acceptance of the said changes.

The Website and the whole of its content and other components notably including the BERLUTI logo, the domain names and all the designs, texts, illustrations, images, information, data, software, sound material, other files as well as their selection and arrangement (together the “Website’s content”) are the exclusive property of the BERLUTI company which is exclusively authorized to use and exploit the intellectual property rights and the personality rights attached to this Website, and in particular trademarks, drawings and designs, copyright and rights to the image either as original rights or by an express authorization, patent or any intellectual property right.

The Website’s user has a limited and non-transferable right to access and use the Website and to the Website’s content exclusively for personal and informative purposes. The said right of access is governed by the Terms of Use and does not cover: (a) the resale or the commercial use of the Website or the content of the Website; (b) the collection and use of product listings, images or descriptions; (c) the distribution, performance or public presentation of the Website’s content; (d) the modification or the derivative use of the Website and the Website’s content or any part of them; (e) data extraction, and the use of software/algorithms or similar models for collecting or extracting data; (f) downloading (otherwise than caching) of any part of the Website, the Website’s content or any information contained in it apart from what is expressly authorized on the Website; or (g) using the Website or the Website’s content for purposes other than those for which they are intended.

Unless authorized by BERLUTI, any use of the Website or the Website’s content other than the uses which are specifically authorized in these Terms of Use and other than a personal and private use with a non-commercial purpose is strictly prohibited, and automatically and immediately terminates the user’s right of access. The said unauthorized use may also constitute a violation of legislation such as copyright law and trademark law. Unless expressly stipulated to the contrary, no provision of these Terms of Use can be interpreted as granting, in any way whatsoever, including implicitly, any right or ownership or exclusive utilization rights over intellectual property or other associated rights.

BERLUTI can terminate the user’s right of access to the Website at its sole discretion and without notice for a specific reason and in particular (i) on the request for a statutory body or any other public organization, (ii) on the request of the user (deletion of the My Berluti Space account on request), (iii) in the event of the suspension or significant modification to the Website or a service offered on or via the Website, or (iv) for a problem of maintenance, security or any other technical constraint.

If BERLUTI brought legal proceedings against the user following a breach of these Terms of Use, all the costs, fees, dues, lawyers’ fees, indemnities etc. incurred would be paid exclusively by the user who agrees to this.

BERLUTI endeavours to do its utmost to guarantee the accuracy of and to keep the information published on the Website up-to-date, and it reserves the right to correct the content at any time without notice.

Under the terms stipulated by law, BERLUTI does not incur any liability for:

Any inaccuracy, error, omission, or for any damage resulting from an intrusion by a third party which results in a modification to the information available on the Website;
Any damage caused by an unauthorized third party accessing the Website or making it impossible to access the Website.

The information contained in the communiqués issued by BERLUTI can only be deemed to be exact or current on the date of their publication. BERLUTI has no intention to update and specifically disclaims any liability for any duty to update information contained in the said communiqués.

BERLUTI can reference links to third-party websites or services. The access to these sites and information is supplied exclusively for information purposes as a service for the user. BERLUTI has no control over the content of third party statements or Websites. Consequently, BETLUTI does not guarantee the accuracy or the exhaustiveness of the content, the information and the opinions appearing on the third party websites or other information from third parties published on them. Users consult these websites and use the information presented on them at their own risks. BERLUTI disclaims all liability for the content of these third party websites connected to the Website.

Hypertext links can only be created to the site with BERLUTI’s prior written authorization which can be revoked at any time.

Insofar as stipulated by law, BERLUTI can never be held liable for any damage of any kind or for the loss suffered due to the consequences of, or connected to using the site.

The Website user undertakes to indemnify and releases BERLUTI, its directors, administrators, shareholders, predecessors, successors, employees, agents, subsidiaries, and affiliated companies from all liability with respect to any claim, loss, financial liability, demand or expense (including legal costs) resulting from actions brought by third parties against BERLUTI owing to or in relation to the use of the Website by the user.

These Terms of Use are governed by French law. The French courts have territorial jurisdiction to judge any dispute relating to the use of the Website irrespective of the user’s country of residence.

If any of the provisions of these Terms of Use are deemed to be illegal, null and void or inapplicable for any reason, the said provision will be set aside, but this will not affect the validity or the applicability of the other provisions.

Anti Modern Slavery Statement

Anti Modern Slavery Statement 2024

BERLUTI SA

Anti Modern Slavery Statement 2024

Introduction

This Anti Modern Slavery statement is published by BERLUTI SA ("BERLUTI") pursuant to section 54 of the Modern Slavery Act 2015 and was approved by the Board on 16th June 2025. The statement is updated annually.

Since the publication of its first Anti Modern Slavery statement in June 2017, BERLUTI and its affiliated companies (together "the BERLUTI Group") have continued to focus on extending their work to combat modern slavery into their sourcing and operations chains and strived to work ever more closely with their suppliers to ensure their workforce, and the workforce of their supply chains, including contractors, are treated with respect and dignity.

Over the past year, BERLUTI has introduced in its relationships with new stakeholders and/or for all new contracts the LVMH Suppliers and Business Partners Code of Conduct to replace its existing supplier code of conduct and BERLUTI has been maintaining its actions and internal rules aimed at preventing and combatting slavery and human trafficking from taking place in its supply or operation chains.

BERLUTI recognises that its ethical trading program requires constant monitoring and improvement.

Business

BERLUTI, the French parent company of the BERLUTI Group is closely linked to the LVMH Moet Hennessy Louis-Vuitton SE ("LVMH") Group.

BERLUTI is the owner of the BERLUTI trademark and tradename throughout the world.

BERLUTI sells Luxury and high quality products under the BERLUTI trademark including shoes, leather goods, bags, accessories, ready-to-wear, home decoration, etc. (the "Products"), to clients in Europe, including in the United Kingdom, as well as in many other countries worldwide.

Supply chains

Products are mainly manufactured through BERLUTI's industrial subsidiary. BERLUTI purchases directly from local suppliers, services and products necessary to run its business.

Policies and Practices

BERLUTI's commitment is to act with integrity in all its business dealings and to promote ethical conduct, to enhance compliance with applicable laws and to provide guidance with respect to business conduct. It has several policies that are relevant to this commitment, which set out what BERLUTI expects from its employees, contractors, internal business and its external suppliers and their supply chain.

BERLUTI engages in multiple internal and external actions to gauge and combat the risk of modern slavery, including human trafficking occurring in its supply chains and to assess and manage potential risks related to its supply chain. BERLUTI's due diligence includes internal risk assessments utilizing information gathered from organizations with expertise in social compliance issues, other companies, and various additional external resources.

In the context of the new European Union directives regarding duty of vigilance, several audits have been conducted on direct and indirect sourcing production suppliers, to ensure compliance with our below listed policies and ethical standards. No major issue has been identified.

Key policies and practices are:

1. LVMH Group Suppliers and Business Partners Code of Conduct (the "Code') — available upon request

In 2024, the LVMH Group updated its Suppliers Code of Conduct to turn it into a wider Suppliers and Business Partners Code of Conduct, in order to include all its external stakeholders.

The Code applies to all LVMH Group Maisons, including BERLUTI. The Code accordingly helps Maisons maintain a consistent approach to their suppliers and supply chains, including in relation to combating the risk of modern slavery.

The Code includes several new and updated commitments to reflect changes in the law and societal norms and one new commitment is inserted notably to help protect local or indigenous communities.

The Code requires suppliers to commit to implementing an alert line for their own workers and stakeholders. It provides suppliers with access to the LVMH Alert Line where they can raise suspected or witnessed ethical breach, including suspicion of modern slavery.

Penalties for non-compliance of the Code include the right of a Maison to require a supplier to take corrective action and to refuse to take delivery of products until the violations are remedied to its satisfaction, and the right to terminate the business relationship (subject to compliance with legal duties and obligations). The Code also includes an audit clause allowing the Maison to conduct an audit, including in the suppliers' premises.

2. Supplier and Contractor due diligence

BERLUTI ensures that its new suppliers are carefully chosen for the entire BERLUTI Group and that prior to entering into any new contractual relationship with a supplier or contractor, supplier and contractor commit to comply with the Code. As such, the signature of the Code is a mandatory prerequisite without which BERLUTI cannot enter into relationship. The sending of the signed Code is mandatory under BERLUTI's accounting's supplier creation process.

BERLUTI reserves the right to check adherence of BERLUTI Group and its suppliers and contractors to the principles set out in the Code and to conduct compliance audits at any time.

Upon reasonable request, BERLUTI can require BERLUTI Group and its suppliers and contractors to supply requested information and grant access to BERLUTI representatives to verify compliance with the requirements of the Code. Suppliers and contractors are obliged to keep proper records to prove compliance with the Code and to provide access to complete, original, and accurate files to BERLUTI representatives.

BERLUTI suppliers and contractors could be required to improve and correct any deficiency discovered during such audits.

BERLUTI shall use its reasonable endeavours to ensure that all BERLUTI Group supplier and contractor template contracts contain clauses that require them to adopt similar anti-modern slavery standards and practices.

BERLUTI requires its staff, suppliers, and their supply chains to engage in and promote honest and ethical conduct, act in accordance with our values and culture, comply with all applicable laws, rules and regulations in their own area and act responsibly, with due care, competence and diligence when dealing with staff, customers, suppliers, agents, and intermediaries.

As such, BERLUTI has amended its Terms and Conditions and their contractual terms to make suppliers more accountable for the conduct of their eventual subcontractors. The signature of a contract or the Terms and Conditions is a mandatory prerequisite without which BERLUTI cannot enter into relationship. The sending of the signed Code is mandatory under BERLUTI's accounting's supplier creation process.

3. Staff/ Employees

Training and Awareness

According to the guidelines from the British Standards Institution, specifically BS 25700:22 titled "Organizational responses to modern slavery — Guidance;" it is acknowledged that practices of modern slavery are possible across all nations and sectors of industry. Additionally, it highlights certain elements that may heighten the likelihood of such exploitation. These include discriminatory practices rooted in ethnic background, gender identity, social caste, tribal affiliation, religious beliefs, as well as issues surrounding bribery and corruption.

In response, the LVMH Group launched a new dedicated e-Learning module campaign, in 2024, related to anti-corruption and anti-bribery, including BERLUTI employees and all BERLUTI new joiners, to help identify, prevent, and sanction bribery or corruption. A record of attendance is maintained and completion is strictly monitored.

In 2023-2024, BERLUTI provided specific training to employees with direct responsibility for supply chain management and purchasing in particular. This will be renewed in 2025-2026.

The purpose of BERLUTI's ethics and compliance training program is to ensure that BERLUTI is promoting a working environment where all individuals are equipped with the ability to identify unethical or potentially unethical practices as they perform their day-to-day work.

LVMH Employees' Code of Conduct

LVMH's Employee's Code of Conduct, signed by all the Group's employees (including BERLUTI's employees) and received and signed during all new staff onboarding, demonstrates BERLUTI's ambition for its staff to act with, and commit to, integrity in the conduct of its business in an environment that is free from all form of unethical behaviour including forced or compulsory labour, child labour, slavery, human trafficking, discrimination, corruption and harassment and therefore provides a common framework of values and principles to provide guidelines to its staff.

In 2024, the LVMH Group has also updated its Employees' Code of Conduct in 2024 along with the publication of a brand new Anticorruption Charter. This has been communicated to all BERLUTI employees at worldwide level in 2024.

The Employee Code of Conduct is available in 25 languages and is divided into three chapters: 1) a committed Group; 2) a responsible employer and 3) a Group with integrity.

Each employee must personally comply with these commitments in all circumstances. Any failure may be subject to disciplinary measures and sanctions proportionate to the seriousness of their actions. Such sanctions may include dismissal.

Whistleblowin Policy/Internal Alert Systems

All members of staff or external partners with inquiries regarding the interpretation of our company's internal policies or who possess ethical worries are encouraged to voice their concerns or seek guidance through our whistleblowing alert system. Our whistleblowing system aims to encourage all members of staff or external partners to identify and raise concerns of past, present, or future wrongdoing, whether suspected or witnessed, including any related to modern slavery within BERLUTI Group or our supply chains, using appropriate, confidential channels.

Moreover, any personnel cognizant of transgressions against prevailing legal statutes, our Code of Conduct, or any directives and policies set forth by BERLUTI and/or by the LVMH Group, are urged to communicate such instances either to the Human Resources department or directly to their Maison's Ethics and Compliance Officer.

To complement, our conglomerate offers all employees and associated parties access to the LVMH Alert Line, a digital portal which ensures anonymity and security for those wishing to report, in good faith, any breaches of legal obligations or internal ethical standards.

In 2024, all employees have continued to benefit from the whistleblowing alert system and have had regular reminders about the principles of the Employees' Code of Conduct each time a new communication regarding ethics and compliance policies of BERLUTI has been sent inside the company.

This statement is made pursuant to Section 54(1) of the Modern Slavery Act 2015 and constitutes BERLUTI's Anti-Modern Slavery statement for the financial year ending 31 December 2024.

The Board of Directors of BERLUTI has approved this statement and it has been duly signed by the following director:

Jean-Marc MANSVELT

Président du Directoire – Berluti SA

Date: 23 June 2025

Anti Modern Slavery Statement 2023

Anti Modern Slavery Statement 2022

Anti Modern Slavery Statement 2021

Anti Modern Slavery Statement 2020

Anti Modern Slavery Statement 2019

Anti Modern Slavery Statement 2018

Anti Modern Slavery Statement 2017