Depending on the nature of our interactions, your Personal Data may be collected directly from you or indirectly, including when you create and manage your account, subscribe to our newsletter, make purchases, participate in satisfaction surveys or events, submit user-generated content, use our Sites, or in the context of requests submitted to our teams.

Your Personal Data may also be collected through various touchpoints, including your exchanges with our online advisors (chat) or in-store staff, your interactions with our customer service team, the use of forms, or your activity on our social media pages.

In our stores or at events we organise, we may collect additional Personal Data under the conditions and for the purposes specifically notified to you on such occasions.

Finally, we may also collect information you provide to us about other individuals (including their surname, first name, email address and delivery address), for example when you decide to purchase and send products to someone. In such cases, you confirm to us that the people concerned have already been informed that you are sharing Personal Data about them with us, as well as the content of this Policy. We use such information solely to fulfil your requests and will not send commercial communications to your contacts unless they choose to receive communications from us.