Countries where we ship to
Our items are delivered everywhere in Belgium. Berluti can only ensure a delivery in the country where the order was placed, no matter if it has been placed online or over the phone. Please click on « Country/Language » at the upper right corner of the page to have access to the list of countries in which the e-commerce is available.
Delivery time & costs
One shipping options is offered by Berluti :
- Standard Delivery - Free : Your order will be shipped as soon as our warehouse reopens.
You will find the stores list offering this service below, in the « In-Store delivery » section.
Working days are Monday through Friday during hours of business (9am to 5pm), excluding national holidays.
Please note that all orders that include a personalized product will be delivered approximately within the next 3 weeks.
All the orders are shipped through UPS. We will send you a confirmation email at shipping. You can also follow the delivery online through the “Orders and Returns” page in your account.
You can track your order on your Berluti Account, in the « Orders & returns » tab or contact us at +33 1 47 20 01 77 (no additional charge)
Signature is required at delivery of all orders for security purposes (from you or an adult authorized by you). In case nobody is available to sign for the package for three consecutive working days, the courier will leave a notification and a contact number.
Please note that we will not deliver products to PO boxes or to hotels.
Please note that the tax refund service is not available for remote purchases.
Follow your package and check the expected delivery date online: Order & Returns
You will receive a shipping confirmation email once the order is on its way to you.
All the orders are shipped in a Berluti packaging and placed in a cardboard box.
If you are purchasing a gift, you need to click on the checkbox "This is a Gift" at checkout, before entering the delivery address. Your order will be elegantly wrapped and will include a personal card inside the Berluti packaging. Gift orders can be shipped directly to the receiver, as prices will not be visible. You may enter your own address as the invoice address, and the recipient’s address as the delivery address.