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Credit cards

Payments of the customer’s purchases can be made by credit cards : credit cards accepted are Visa, Mastercard, American Express, JCB and Diners Club cards issued on bank accounts domiciled in a country covered by the distance sales service listed on the www.berluti.com website.

The customer confirms that he or she is the holder of the credit card to the Customer Services when placing an order by telephone, or via the Internet and that the name on the creditcard is his or her name. The customer then communicates the number and expiration date of the credit card, and the visual cryptogram numbers on the back (or front) of the card either over the telephone or via a secure environment on the Internet.

Cash on Delivery

Cash on delivery is available for products under ¥300,000. The payment method is cash only. Please pay the total amount of your order in cash in exchange for the delivered products. The commission is free.

Securized payment

Internet payments are controlled online with the banks involved by the CYBERSOURCE system. CYBERSOURCE is a company located in the United States which stores and processes the data for each order, including credit card details, in a secure environment. The transfer of the customer’s personal data to CYBERSOURCE has been authorised by the French Data Protection Authority (CNIL) and is governed by the standard contractual clauses established by the European Commission.

BERLUTI also combats internet fraud using a CYBERSOURCE fraud management solution, which assesses risks and prevent fraudulent payment for purchases on this website. The data collected is exclusively intended for the people who are assigned to combating fraud inside BERLUTI. This processing has also been authorised by the French Data Protection Authority (CNIL).

If it was impossible to debit the sums owed by the customer for any reason whatsoever (opposition, refusal by the issuing centre etc.) the purchasing process over the Internet would be immediately cancelled.