You may return any item(s) up to fourteen (14) days from the delivery date of your order. Return shipping is free.

For online orders, Berluti will refund the entire amount of the order when the item is returned new and unworn, with its original packaging and accessories (boxes, packaging, tags, booklets, etc.), and accompanied by a copy of the receipt, the return slip, and the security tag intact. Worn, used, altered or damaged items will be refused.

Once we receive your returned items, and after verification and validation by our Quality Department, we will process your refund within 14 days. Berluti reserves the right to refuse at its discretion any returned items that do not meet the conditions defined above. Please note that, in accordance with the General Sales Conditions, some categories of products, such as personalised products, cannot be returned.

To make a return, please follow the procedure described on the return slip included with your order, to ensure timely processing of your request. You may also make a return in store. Please note that in-store returns are not refunded immediately. Refunds are processed by our e-commerce associates within 10 days.

Berluti does not exchange products purchased online.

If you need more information, please contact Berluti Client Services at +33 (1) 47 20 01 77.